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The ServiceNow Developer will demonstrate skills in areas for the administration, development, documentation and technical support of the ServiceNow platform.
This position will vary in the scope of project responsibilities.
Generally, this position will focus on designing and delivering technical solutions that are developed on the ServiceNow platform and adapting existing methods to create possible solutions.
WHAT YOU WILL BE DOING:
Administration, development, documentation and technical support of the ServiceNow platform.
Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third party software integrations.
Design, develop and implement Service Catalog workflows, ITIL processes, ITAM, SACM, Knowledge, Demand and Release Management modules within ServiceNow platform and integrations with external systems.
Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality
Interacts with stakeholders from across the business
Implement technology specific best practices and standards.
Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc.
Develop, design and rollout new application modules, workflows and catalog requests, and recommend solutions that deliver customer value
WHAT WE NEED FROM YOU:
Required Skills:
1-3 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow platform (IT Service Management and IT Operations Management).
Development experience with Javascript, AngularJS, HTML, CSS and/or XML
Experience working with REST and SOAP services
System/Process Automation (Orchestration) experience
BS or BA degree in computer science, or equivalent
Preferred Skills:
Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations for clients
Administration of a ServiceNow instance including the creation or modification of workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
ITIL Foundations 3.
0 or higher
ServiceNow Administrator Certification (London or Higher)
ServiceNow Developer Certification (London or Higher)
Strong understanding of ServiceNow ITSM and ITOM products
THE PLACE & THE PERKS:
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one.
It’s at the very heart of how we treat each other, our clients and our community.
Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one.
No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here.
Accepted here.
And empowered to Be You Here.
More reasons you’ll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change.
All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.
Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation.
This document does not create an employment contract, implied or otherwise.
Employment with UWM is "at-will.
" UWM is an Equal Opportunity Employer.