Job Description
Join Jarvis Insurance Agency, a well-established agency with a 40-year history.
Led by owner Jeff and a team of agents in a small but busy, close-knit office.
Jessica oversees office operations, ensuring a harmonious workplace where everyone gets along.
With focus on getting things done to create a supportive atmosphere.
As an Insurance Customer Service Representative at Jarvis Insurance Agency, you'll be part of a team that values collaboration, and a positive work environment.
If you're seeking a role where your contributions matter, and you can thrive in a small office setting, this position offers an opportunity to play a key role in maintaining our agency's efficient operations.
Join our team if you're looking for a role where your contributions are valued, and you can thrive in a small office setting.
As an Insurance Customer Service Representative, you'll play a crucial role in maintaining the efficiency and positive dynamics of our agency.
Salary: $15.
00 - $18.
00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Evenings Off
Weekends Off
Paid Holidays
Continuing Education Opportunities
Equipment Provided
Personal Workspace
Friendly Work Environment
Responsibilities
Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling.
Issue Insurance Documentation (COI, ID cards, etc.
)
Demonstrate proficiency with emailing out cancellation letters promptly and accurately, ensuring timely communication with clients.
Exhibit strong organizational skills by effectively managing filing work and promptly answering phones, with a focus on commercial insurance.
Requirements
No previous insurance experience is required! But must be willing to learn the insurance industry.
Previous Office Experience is Required.
Pay meticulous attention to detail when making changes to policies, and client data to minimize errors and ensure the highest level of accuracy.
Handle various client interactions, policy inquiries, and customer service duties concurrently, without compromising the quality of service.
Candidate must have basic computer software knowledge.
Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
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