*Job Title: Receptionist and Customer Service Representative*
*Job Description*: *California Closets* is a family-owned business with a _5-star reputation_ and we're still growing! We're looking for a full or part-time Receptionist and Customer Service Representative to join our team at our beautiful showrooms in Wixom, Birmingham, and Troy, MI.
The successful candidate(s) will be the first point of contact for our clients in-person, over the phone, and electronically.
We're looking for individuals with an outgoing, positive manner who can provide our clients with the California Closets White Glove Service experience.
*Responsibilities:*
* Answer and direct incoming phone calls
* Greet visitors, provide tours of the showroom, and assist each client accordingly
* Manage appointment calendar with the support of our head Customer Liaison
* Maintain an orderly office with general office duties - including use of printer, scanner and other office equipment
* Maintain a clean, organized showroom, maintain supplies and sales materials
Requirements:
* Excellent written and verbal communication skills
* Professional and personable demeanor
* Exceptional phone etiquette, verbal and written communication skills
* Strong work ethic, able to work well independently and with others
* Proactive and solution-based approach
* Well-organized with excellent attention to detail
* Working knowledge of computers (including internet, Microsoft Word & Excel) and the ability to learn our own CRM system
* Part-time applicants must have Saturday flexibility.
* Eagerness to learn our products and discuss the beautiful offerings and solutions our brand offers.
Starting pay is negotiable based on experience and skill-set.
If you're interested, please attach a cover letter and resume.
Job Types: Full-time, Part-time
Pay: From $18.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Weekends as needed
Education:
* High school or equivalent (Required)
Experience:
* Customer service: 2 years (Required)
Work Location: In person
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