We're searching for someone who can handle a busy/rapid environment who is sociable, tech-savvy, well-organized, fantastic at multitasking, and friendly.
The ability to make a customer's day fantastic right away is crucial because you will be our customers' initial point of contact as a receptionist! The duties of the receptionist include developing patient profiles, checking in new and existing patients in accordance with state and CRA regulations, and providing general assistance as needed.
_*Job Duties*_
* Verifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customers
* Checking customer purchasing allotments through POS system upon check-in
* Promoting the Joyology brand and getting customers excited about shopping at our location
* Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor
* Using proper greetings and salutations to all customers at all times
* Assisting with curbside and online orders when needed
* Answering calls with professional and proper phone etiquette
* Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
* Emphasizing our rewards system, campaigns, events, daily texts, etc.
* Show up to each scheduled shift timely and presentable
* Communication to budtenders for order completion updates
* Creating personable and memorable experiences for all store patrons
* Always maintaining Michigan & CRA compliance
* Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
* Supporting store management in an administrative capacity, as required
* Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
* Monitoring customer ques at all times
* Keep all online/paper menus current with daily offerings
*Requirements*
\* Experience providing customer service for at least a year in a retail, sales, or hospitality setting
\* Previously working as an administrator or front desk receptionist for one year
\* Strong organization, multitasking, attention to detail, and follow-up abilities are required.
\* Excellent communication and customer service abilities
\* Must be able to collaborate well with others as a team member.
\* Must be at least 21 years old.
\* High school diploma or general education diploma (GED).
If you meet the qualifications listed above, we encourage you to apply for this position.
Please submit your resume along with a cover letter highlighting your relevant experience.
We look forward to reviewing your application.
Job Types: Part-time, Full-time
Pay: From $15.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Evening shift
* Monday to Friday
* Night shift
* Weekends as needed
* Weekends only
Supplemental pay types:
* Tips
Ability to commute/relocate:
* Lake Orion, MI 48359: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Are you available to work nights & weekends?
Experience:
* Customer service: 1 year (Required)
Work Location: In person
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