*Job Description*
Looking to bring on energetic individuals to join our operations/dispatch team.
We are looking for someone who is professional, has good communication skills (phone, in person and by email), has multi-tasking and problem solving skills.
Computer skills are required as well; to email, enter/track loads, update our load boards, book loads and keep all our customers up to speed on what is going on daily.
*Responsibilities*
* Bid, book, and retain freight via direct customer base and broker boards.
* Coordinate with our customer service reps to get work orders
* Set load appointments with customers
* Respond to emails
* Enter loads into our dispatch system (sylectus/omnitracs)
* Update customer load boards
* Dispatch loads with drivers and follow up to make sure drivers are running on time.
* Maintain contact with drivers throughout their shifts and address any routing issues they might have
* Update customers on the status of their deliveries including any delays that occur
* Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
*Preferred Qualifications*
* Strong computer skills, data entry is part of the job.
* Knowledge with DAT, Sylectus, and various load boards.
* Ability to manage multiple tasks in fast paced environment.
* Must be able to communicate clearly with both drivers and customers in a busy working environment.
.
* We are looking for a dependable, punctual individual who is committed to showing up for work and someone who will contribute to our team atmosphere and wants to be with a growing company.
* Dispatch experience preferred driver experience would be helpful.
* Must have excellent "people skills", including the ability to work effectively with diverse groups of customers, and co-workers.
* Must be available for on call situations.
*Benefits*
* Eligible employees can elect to participate in:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Job Type: Full-time
Pay: $48,000.
00 - $62,500.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* On call
Work Location: In person