Front office Customer Service Representative for Insurance Office

2 yrs Customer Service experience within an Insurance Company required.
Responsibilities: * Answer incoming customer inquiries * Collaborate with management teams to stay updated on new products, services, and policies * Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions to customers in accordance with the company's customer service policies * Quote auto and home policies * Other duties as requested Skills: * Excellent verbal and written communication skills * Strong problem-solving and analytical abilities * Ability to multitask and prioritize tasks effectively * Attention to detail and accuracy in data entry * Proficient in using customer service software and tools * Ability to remain calm and professional in challenging situations Two years of Customer Service in Insurance office required.
As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers.
Your responsibilities will include making outbound calls, analyzing customer needs, and resolving inquiries or issues.
To excel in this role, you should have excellent communication skills, strong problem-solving abilities, and the ability to multitask effectively.
If you are passionate about delivering outstanding customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Job Type: Full-time Pay: $15.
00 - $18.
00 per hour Expected hours: 40 per week Experience level: * 2 years Shift: * 8 hour shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Experience: * Insurance: 2 years (Preferred) Ability to Commute: * Brighton, MI (Preferred) Work Location: In person