Part Time Manager/Key Holder

*About us* Jo-Ann Fabric and Craft Stores is a small business in RETAIL\_CONSUMER\_PRODUCTS in Novi, MI.
We are customer-centric, creative, inclusive and our goal is to Not only make this every customers Happy Place, but every team members Happy Place also!.
Our work environment includes: * Growth opportunities * Wellness programs Responsibilities: - Assist the store manager in overseeing daily retail operations - Ensure the store is properly stocked and merchandise is displayed attractively - Provide exceptional customer service and address customer inquiries and complaints - Train and supervise retail staff to ensure they are knowledgeable about products and provide excellent customer service - Assist in creating and implementing strategies to increase sales and meet sales targets - Handle administrative tasks such as scheduling, payroll, and inventory management - Maintain a clean and organized store environment Qualifications: - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Excellent communication skills, both verbal and written - Knowledge of retail market trends and customer preferences - Proficient in phone etiquette and handling customer inquiries over the phone - Strong time management skills to ensure smooth store operations - Basic math skills for cash handling and inventory management We offer competitive compensation, opportunities for career growth, and a supportive work environment.
If you have a passion for retail and leadership, we encourage you to apply for the position of Retail Assistant Manager.
Job Type: Part-time Pay: $11.
25 - $11.
75 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Every weekend * Monday to Friday * Rotating weekends Ability to commute/relocate: * Novi, MI 48377: Reliably commute or planning to relocate before starting work (Required) Experience: * Customer service: 2 years (Required) Work Location: In person