Cleaning Supervisor

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The role of the Cleaning Supervisor Facilities Coordinator is to ensure the proper operation of 3rd shift Union Represented Workforce operating sanitation processes for the facility.
The Cleaning Supervisor must be an effective collaborator and communicator with individuals and teams to provide high level service delivery to the client.
Must have strong verbal and written communications skills.
The Cleaning Supervisor reports to the Housekeeping Manager.
PROFICIENCIES Highly organized to perform the following: Effective verbal, written, and people skills.
Manage scheduling activities.
Superior customer service skills and orientation Responsible for management & continuous improvement of the following business processes: Support Manager for Housekeeping Budget tracking General Housekeeping Program Emergency Response Clean Up Program Absentee / PTO Coverage Manage Team Concept Cleaning Program Conference Room Setups, and various daily business functions Safety Compliance KPI Compliance Client Customer Satisfaction Survey Manage Client Business Process Management Program within team.
Employee Development and Performance My Development Program Compliance Understanding of Building Systems desired: Security and Locks Building Utility Energy Conservation Understanding of Life/Safety Systems Evacuation Plans Understanding of Environmental Health & Safety Waste Removal OSHA, State, and Local Regulatory Compliance HAZMAT (Hazardous Material) Compliance Environmental Compliance Initiatives Essential Functions Coordinate Employee PTO/Vacation Scheduling and Coverage Ensure 100% Employee Safety Training Compliance Support cost saving initiatives.
Support KPI Performance Metrics Education/training High School Diploma or higher 2+ years’ experience with Housekeeping Processes Ability to maintain professionalism at all times under stressful situations.
Ability to plan and manage work under time constraints.
Ability to multitask and work without direct supervision.
Proficient in MS Office, and possess strong written, verbal and people skills.
Strong organizational skills and collaborative style If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.
We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world.
We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.