Technical Office Specialist - Medical Biller

EXAMPLE OF DUTIES Functions as an expert in using the County standard and department specific software applications, as well as third-party applications and database systems.
Maintains and updates a large, mission critical database system utilized for immediate information needs of staff, as well as regular, special, and periodic divisional reports.
Researches, compiles, and analyzes information and develops new reports and formats as requested by professional and administrative staff.
May work with Information Technology to resolve technical software and hardware problems.
Trains staff in the use of specialized departmental/divisional software applications.
Performs technical support duties to assist professional staff members.
Assists in developing department specific staff and client training materials.
May assist with the development of new database versions and with authoring web pages using standard development tools.
Collects data and compiles statistics for reporting purposes.
Utilizes current Countywide and/or department specific software to complete assignments.