ALEX AND ANI LLC
Job Description
Key Holder
Classification: Non-Exempt
Reports to: Store Manager
Summary/Objective
The Key Holder is responsible for partnering with the Store Management team to support day-to-day operations of the store, including opening and closing, as well as assist with product placement, provide outstanding customer service, achieve sales goals, and help manage loss prevention.
Essential Duties and Responsibilities
• Meet or exceed sales goals
• Stay current on product knowledge
• Process customer sales, financial transactions, and balance daily deposits
• Ensure the highest level of customer service
• Introduce promotions and sale opportunities to customers
• Upholds a neat, clean and organized store and stockroom
• Assist in visual presentation standards and ensure the store is replenished at all times
• Maintain and enforce compliance with company handbook and Retail Operations Policy and Procedures
• Ensure the appropriate execution of merchandise handling procedures
• Assist with the protection of all company assets, controlling internal and external loss
• Participate in store opening and closing procedures
• Completes all additional duties and projects as assigned
Travel
• This position requires limited travel (0-25%)
Qualifications and Requirements
• High School diploma
• 1-2 years of Retail Sales experience
• Excellent communication skills
• Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business
• If full time, ability to work 40 hours per week.
If part time ability to work minimum of 20 hours per week.
•Must be reliable and maintain a satisfactory attendance record.
• The ability to stand and walk for extended periods of time
• Capable of lifting up to 40 pounds
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
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