Posted : Sunday, December 10, 2023 11:22 AM
Job Description: Cashier
A Restaurant cashier has the greatest perceived responsibility – direct guest contact.
This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures.
The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile.
Essential Duties and Responsibilities:
• Ensure that each guest has a positive, long lasting impression of the Wingstop experience
• Ensure that safe handling procedures are followed at all times
• Immediately notify the Manager on Duty of all safety, sanitation or employee issues
• Up-to-date knowledge of all product and procedural changes
• Direct all guest complaints to the Manager on Duty
• Open and/or close the Restaurant
• Assist all other positions when necessary • Step in for Manager to oversee all aspects of restaurant management
• Greet all guests in a timely manner (3-5 seconds) • Handle all orders and inquires
• Properly ring in all sales through the POS/register system
• Ask for add-on sales
• Collect payment
• Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages
• Resolve low level guests issues with efficiency and a good attitude
• Keep the counter clean and stocked
• Clean the tables, chairs, doors, windows and dining room floor
• Maintain front trash can; clean exterior and empty trash cans
• Maintain bathrooms; clean and stock
• Restock front beer cooler
• Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
• Ability to work independently or minimum supervision Team Focus
• Brings issues or concerns to the attention of the supervisor; is willing to ask for help.
• Identifies and introduces new ideas and solutions to create efficiency in the operation.
• Represents the brand and department in a professional and polished manner at all times.
• Phone : NA
• Location : Bloomfield Hills, MI
• Post ID: 9006141689
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